📄 Privacy Policy

1. Introduction
At BuildingTrust Solutions, a division of RICO Pronto Services LLC, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.
By using this website, you consent to the data practices described in this policy.

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2. Information We Collect
We may collect the following types of personal information:
   - Name, email address, phone number, and company name (if provided)
   - Service inquiry details submitted through contact forms or booking forms
   - IP address and browser information for analytics purposes
   - Cookies and usage data to enhance the user experience
We do not collect sensitive information (such as social security numbers, payment card data, etc.) directly through this website.

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3. How We Use Your Information
We may use the information we collect for the following purposes:
   - To respond to your inquiries and requests
   - To schedule property assessments or services
   - To improve our website and services
   - To send periodic updates or promotional communications (only if opted-in)
   - To comply with legal obligations

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4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties.
We may share your information with trusted service providers or subcontractors who assist us in operating our business, provided they agree to keep your information confidential.
We may also disclose your information when required by law or to protect our legal rights.

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5. Cookies and Tracking
We use cookies and similar tracking technologies to improve the performance of our site and understand visitor behavior.
You can choose to disable cookies through your browser settings. Note that this may affect site functionality.

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6. Data Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your personal information.
However, no method of transmission over the internet or method of electronic storage is 100% secure.

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7. Your Rights and Choices
Depending on your location, you may have the right to:
   - Access the personal data we hold about you
   - Request correction or deletion of your data
   - Withdraw consent at any time
   - Opt-out of receiving marketing communications
To exercise your rights, please contact us using the information below.

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8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

 

9. Third-Party Links
This website may contain links to other websites. We are not responsible for the content or privacy practices of such external sites.

 

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

 

11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, contact us at:

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Building Trust Solutions

A division of RICO Pronto Services LLC
📍 Charlotte, North Carolina
📧 info@buildingtrustsolutions.com
📞 (+1) 855-885-7426